Service Advisor Archives

A smiling service advisor shaking hands with a satisfied customer after service advisor training.

The Importance of Effective Collaboration for Service Advisor Training Students

The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning

16 November 2023

How Service Advisors Can Increase Customer Loyalty

When it comes to your customers, loyalty is everything. While the numbers out there vary, the vast majority of professionals agree that obtaining a new customer is much more expensive than keeping a p

8 June 2017

What Students in Auto Training Schools Should Know About the Future of Diesel

Diesel is often associated with smelly and loud vehicles, but that perception is largely inaccurate. While most large and loud commercial vehicles are diesels, many of the diesel passenger vehicles on

25 May 2017

Could Service Advisors Encounter Fewer Mid-Size Sedans During Their Careers?

The mid-sized sedan has been a family staple for years. Popular for its functionality, price, and fuel economy, it was a no-brainer vehicle choice for many families. The mid-sized sedan market seemed

10 November 2016

How Canada's 'Sun Country Highway' May Impact Future Service Advisors & Their Clients

Did you know that the Trans Canada Highway is now fully electric vehicle (EV)-friendly? The 80,030 km route, which runs from British Columbia to Newfoundland, taking in all ten provinces, now has enou

21 July 2016

Garage Jargon: 4 Automotive Terms Every Service Advisor Training Student Should Know

Automotive service advisors act as a bridge between technically oriented mechanics and customers within an automotive service capacity. Acting as a liaison between these two parties, automotive servic

16 June 2016

Why Become a Mechanic? The Benefits of Enrolling at an Auto Training School

For many car lovers, working as a mechanic in an auto garage would be the ultimate career. When you have an interest in the automotive industry, nothing could be more rewarding than earning a salary w

10 September 2015